Frequently Asked Questions
Think you accidentally left something in the vehicle at the end of the ride? No worries! The best and quickest way to search for lost property is by telephone, by dialling 1212. The operator will tell you what is the best way to arrange for the return of a found property.
Considering the Law on the movement of visually impaired persons, with the help of a guide dog, permits us to transport blind people accompanied by their faithful friend (a guide dog), we will be happy to take you wherever you need to go. If you have a pet that is not a guide dog, it would be good to inform the call operator. This way you are helping us to keep the vehicle clean for all other passengers by bringing a basket / transporter for your pet. In order to maintain a high standard of service for all our customers and their needs, we will provide the transport of animals when we have dedicated equipment your pet deserves so that it can enjoy the ride as well.
We have caravans, which means they are sufficiently large to fit a wheelchair. With the kind help of our drivers, persons with disabilities can easily use our transportation service.
Payment has never been easier! You can pay for the ride the way it suits you best, by cash or card (except Diners credit card). Everyone prefers a certain payment method, and we accept them all.